Refund Policy

RETURNS ---- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

You can contact us by email at the following address:
bidet.nadafa@gmail.com

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of products cannot be returned. Perishable goods such as food, flowers, or magazines cannot be returned. We also do not accept flammable items. Other items that cannot be returned: * Gift cards * Downloadable software * Some health and personal care products To complete your return, you must provide us with a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. There are certain situations where only a partial refund will be granted: (if applicable) * Any item not in its original condition, is damaged or missing parts for reasons not due to our error. * Any item that is returned more than 30 days after delivery. * Any consumable item that has been used, opened, tested, consumed.

Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) If you haven’t received your refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of these steps and you still have not received your refund yet, please contact us at bidet.nadafa@gmail.com

Sale items (if applicable) Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded. Exchanges (if applicable) We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at bidet.nadafa@gmail.com

Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Shipping To return your product, you must mail it in. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.